On this process, the user can review the enhanced functionality incorporated into the payment arrangement offering in line with the vast tool set of compliance on demand functions and features in IMPACT! HD 2.0.
There are two major enhancements to the payment arrangement function, namely the seamless integration of the Strategy On Demand (SOD) Workflow Manager as well as the integration with the user-defined Grid. Please refer to the documentation on these two major enhancements for further details.
Payment arrangement Rule Table configuration.
Payment Arrangement Rule Table Navigation Menu
Payment Arrangement Rules UI Navigation Window
Payment Arrangement Rule Maintenance Window
Edit Payment Arrangement Rule Window
Payment Arrangement SOD (Strategy On Demand)
The strategy on demand Workflow Manager is a powerful, robust, and flexible tool that allows the user to define a set of evaluations (see under this topic in the help for more information about this tool). These evaluations are attached to the payment arrangement and the evaluation takes place at the time that the payment arrangement is calculated.
Strategy on Demand Workflow Manager Window
If any of the evaluations defined in this Strategy on Demand Workflow Manager is not true then the payment arrangement cannot be saved; expressed in another way, unless all the evaluations defined in (SOD) Strategy On Demand Workflow Manager evaluate to a true, the payment arrangement cannot be continued.
In this case, the agent will receive a verbal notification displaying which of the multi-level evaluations defined in this strategy on Demand Workflow Manager has failed and is preventing him or her from saving this payment arrangement.
User Defined Grids
The User Defined Grids are the second option which have been introduced in the payment arrangement. User Defined Grids are powerful functions which allow users to leverage the power of SQL views and customize a statement that contains fields from any table that can be dynamically displayed and integrated in front of the agent at the time all the calculation of the payment arrangement.
Now, with the combination of these two functions, the agent knows which are the points of failure in the evaluation, the verbose message displayed after the evaluation will allow the user to make the necessary changes to make this payment arrangement past the validation.
Go to the Agent Work Screen (Workcard) application and choose an account. (for example, we choose No. 7763) after that go to the Action Menu and select Pmt Arrangement on the submenu.
Agent Work Screen (Workcard) Application Window
Agent Work Screen (Workcard) > Payment Arrangement Tab Window
The Payment Arrangement auto populates the arranged amount based on the total due on this account. The user can enter payment amount as on this example $100.00 and notice that this system has automatically calculated the number of payments. Similarly, we can enter the number of payments, and the system will automatically calculate the payment amount.
What happens when the user tries to enter a payment arrangement for any amount on this account?.
The Payment Arrangement Rule has a strategy on demand and a user define grid. Now, the system calculates the payment arrangement when the user presses the calculate button.
The system displays a compliance alert (see image below). The Strategy on Demand attached to the monthly payment arrangement has evaluated some conditions in this case:
- First, the company code myst be "TEST". This evaluation passed.
- Second the client code must be "TESTCC". This evaluation passed.
- Third the payment amount must be >= to 10% of the total due. This evaluation failed.
Payment Arrangement SOD Evaluation – Compliance Alert window
The system does not allow us to continue with the payment arrangement. We can only click “ok” but we are not able to save. Now, we see the user defined grid is displaying information in the background. (see image below)
The message displayed by the system indicated that one of the evaluations failed. We had an issue with the payment amount and here the system displays relevant information for the payment arrangement using the user defined grid.
Using the information from the verbose message and the data in the user defined grid the agent can make the necessary adjustments. In this case, it enters the payment amount that is greater than 10% of the total due, and the evaluation will get a “pass” result and give us access to the Continue button which allows us to proceed to save the payment arrangement
The system displays automatically the amortization schedule based on that payment amount.
See a instructional video here: