Impact can generate letters directly to the print queue using the letter on demand function within the Agent Work Screen (Workcard) and it can also generate letters that wont print or be sent to the letter vendor (if one is used) until the daily processing – generate letters process is utilized.
Generate Letters Navigation Menu
Generate Letters UI Navigation Window
Once the Generate Letters option is selected the following window is displayed
Generate Dunning Letters Window
|Date Range, Time Range -||Date and time range when the letters where requested.|
|Recreate Letters -||Yes or No options. When No – only letters not generated previously that qualify based on the date and time range will be generated. When Yes – all letters that qualify based on the date and time range will be generated regardless of being generated previously.|
|Filter letters -||This option lets you choose a letter code. The letter code chosen is generated and sent to the “Print Queue”|
The system flags letters that have been already generated, therefore the date and time range can overlap previous generation from the prior day.
Letters generated by this process get sent to the “Print Queue” under the user running this process.
Letters that are setup as outsource letters (see image Add New Letter Window) are sent to a network location determined by the “Output Path” set on the “System Parameters” (see image System Parameters Window)
Add New Letter Window
IMPACT!> Tables> Collection Tables> Letter table> Add new letter> Letter Info Tab
System Parameters Window
Tables> Company Tables > System Parameters> Paths Tab (System Parameters)