Afternoon Daily Account Processing

Introduction

The morning and afternoon processes should be executed when the system is not being used. These two processes will prepare accounts and processes for the day and next day.  The Daily Process is a combination of the morning and afternoon process.  The daily process is automated and it runs directly on the CSS server.

Configuration

Afternoon Process Navigation Window

Afternoon Process UI Navigation Window

Once the Afternoon Daily Account Processing option is selected the following window is displayed

Afternoons Daily Account Processing Window

Afternoon Processes:

1. Processing Client PC Threshold – It looks at the Client Table → Special tab → PRECOLLECT THRESHOLD COUNT and CURRENT PRECOLLECT COUNT fields and lists the numbers on those fields in the separate queue report named ACCOUNTS PROCESSED IN DAILY PROCESSING.  See below sample:

2. Processing Letter Series – Requests the letter from accounts that is the next one on the letter series and the next letter date is the current date and letter series is not on hold on the account.  It also applies Letter Series Completion result code when Impact has requested the last letter on the letter series and removes letter series code from the account.  The ACCOUNTS PROCESSED IN DAILY PROCESSING queue report shows the account number, activity type and completion result code applied
   
3. Processing Rollout – Precollect and House accounts are rolled out if DBT_PC_HSE_ROLL_DATE is the current date
4. Processing PDC Letters - Company Table → Company Info tab → PDC LTR or PDC CC LTR or PDC MASTER LTR or PDC MASTER CC LTR letter code is requested from accounts if the post dated phone pay post date is 4 to 8 days from the current date
5. Processing Promises – Company Table → Promise Logic tab is applied to all promises where the promise break date is the current date and applies Broken Promise Result code if promise breaks.  The ACCOUNTS PROCESSED IN DAILY PROCESSING queue report shows the account number, activity type and result code applied          
   
6. Processing Work Flows – Legacy work flows are processed. The ACCOUNTS PROCESSED IN DAILY PROCESSING queue report shows the account number, activity type and result code applied   
   
7. Processing Pmt Arrangements - Payment Arrangements get processed.  Completion result codes are applied to accounts when the Total Collected amount is equals to or greater than Total Payments amount. Broken result codes OR Past Due codes are applied when the current date is today plus the number of grace days and the Next Payment Amount has not been made.  Reminder letter is requested from accounts.  Late fees are incurred. Next work dates are changed on accounts to the Next Payment Date plus number of grace days. The ACCOUNTS PROCESSED IN DAILY PROCESSING queue report shows the account number, activity type and result code applied 
   
   
8. Processing Legal Accounts - Legal Accounts get processed.

System Parameters → Legal tab → Legal Service Required Result Code is executed when demographic date served is null, demographic service type is H (Home) or W (Work) and it is 45 days from file date OR when demographic date server is null, demographic service type is not H or W and it is 30 days from file date.

System Parameters → Legal tab → Legal Default Result Code is executed when serve date is not null, answer date is less than the current date and no answer received date yet

System Parameters → Legal tab → Legal Hearing Date Reminder Result Code is executed 5 days prior to hearing date

The ACCOUNTS PROCESSED IN DAILY PROCESSING queue report shows the account number, activity type and result code applied     

9. Processing Pending Recalls – If account forward status is P for Pending Recalls and the Recall Date is less than or equals to the current date, then the Forward Status is changed to R for Recalled and Recall Date changes to the current date . The ACCOUNTS PROCESSED IN DAILY PROCESSING queue report shows the account number and history type applied

10. Processing Phn Prog - Phone Progression get processed.