Overpayment processing is used to generate refund checks for overpayments. After selecting the transactions to be refunded, the system will display a list of demographics on the account for the user to select which demographic to issue the refund check to.
Overpayment Processing Navigation Menu
Overpayment Processing UI Navigation Window
Once the Overpayment Processing option is selected the following window is displayed
Overpayment Processing Window
|Which company -||Company code for the accounts where overpayments were posted to|
|Which Transaction Codes -||Transaction codes used when over payments were posted|
|Transaction Dates From - Thru -||Transaction dates when overpayments were posted to accounts|
|Over This Amount -||Minimum over payment amount to refund|
|Refund Trx Code -||Transaction code that will show in the transaction history when overpayment was refunded|
|Check Date -||Date to show in the refund check|
|Starting Check Number -||Starting check number of refund checks|
|Refund Check Option -||
One Check per Account option will print one refund check per account regardless if multiple overpayment transactions. One check per Overpayment Transaction option will print mutiple checks per account if there is more than one overpayment transaction posted to the account
Once user hits Ok button above, the window below will show next where user can choose which demographic to pay refund check to.