The figure below illustrates the basic elements that are needed to create a skeleton Desk profile.
Only the “Desk Info” tab needs to be completed and only the fields that are highlighted below.
- Desk Code: Select and populate with a unique alphanumeric code of up to three characters in length.
- Department Code: Use the drop-down to select a user-definable Department.
- Desk Name: Select and populate this field with a descriptive name of up to thirty alphanumeric characters in length.
Once these fields have been populated, click on the “Save” button at the bottom of the window to commit your changes and save this Department profile.