This lesson will cover:
- Payment Arrangement Rule Workflow SOD - PARSOD
- Transaction Posting Sequence Workflow SOD - TPSSOD
- Batch Posting Workflow SOD - BATSOD
Payment Processing Flow
Payment Arrangement Rule Workflow SOD _ PARSOD (Payment Arrangement Rule Strategy on Demand)
The Payment Arrangement Strategy on Demand (“PARSOD”) Activity Type allows for the definition of a set of evaluations and updates that are executed at the point-in-time of the calculation of a Payment Arrangement once the minimum required values for the corresponding Payment Arrangement have been entered. Once an SOD is created with the PARSOD Activity Type, it will be exposed to the Payment Arrangement Configuration Table (IMPACT! – Tables – Collection Tables – Payment Arrangement Table). This function provides ample functionality and flexibility to perform evaluations at multiple levels whether these stem from Federal or State laws and regulations as well as Client covenants and/or requirements.
The figure below illustrates navigation to the SOD Workflow Manager:
Once SOD Workflow Manager is selected, the following window is displayed:
Overview of Adding a new Payment Arrangement Workflow SOD (PARSOD)
To create a PARSOD workflow, click on the icon to add a new project. Enter the six-character alphanumeric code and up to a 30-character alphanumeric description. Using the Activity Type drop-down, select the PARSOD option and enter an optional title. Save the new SOD by clicking on the icon.
Always remember, creation of or changes to an SOD Workflow of any type will not be available for use until it has been tested and passed testing.
Like any other SOD, use the Evaluation Object to define the criteria for your project from the work canvas. The evaluation levels available here are as follows:
Use the icon to perform updates just like with any other SOD.
To test a PARSOD, click on the icon on the menu ribbon. The system will display a dialog box:
Enter a debtor number and click on OK.
As with any other test, the system will return the results of the test harness in three tabs: Eval, Update and SQL:
Once your PARSOD has been defined and tested, it becomes available under the optional SOD drop-down in the Payment Arrangement Rule Table as shown in the next image.
Select the PARSOD using the drop-down selector.
The PARSOD will be automatically executed when a user attempts to save a new Payment Arrangement with this Payment Arrangement Rule from the Workcard.
The PARSOD makes use of a special, reserved User-Defined Window to capture the information of the Payment Arrangement being entered. The evaluations of the PARSOD are then run against this data to determine if there are any compliance issues and whether or not the Payment Arrangement can be saved. The UDW is UDW Code PPR – Reserved Temporary PPR.
Below is the design layout of the PPR UDW in the User Window Definitions Builder
Example 1: Applying a PARSOD
In the following example, a PARSOD is created that evaluates for a Client Requirement of a minimum payment amount based on the balance of an account. The evaluation is based on data in a view. The Payment Amount field in the PPR UDW (this is the UDW reserved for use with the PARSOD) is compared to the Minimum Payment Amount being calculated in the SOD_DBT_PPAMINPMT_UG based on parameters set at the Client level in the Client User Defined Window CPR (Minimum Payment Amounts). Let’s take this one part at a time.
First Navigate to the Client Master Set Up function:
Verify that the CPR (Minimum Payments Amounts) is populated for our client ABC USRGP2 Users Group Client as follows:
A User Window Selection by Client popup appears:
Highlight CPR (Minimum Payment Amounts) and click on Select.
Previously entered values appear. Make any changes as needed and click on Save at the bottom of the screen. This Client Level User-Defined window allows for the designation of three tiers of total arranged amounts along with a designation of a Minimum Percentage of the total arranged that is an acceptable payment amount.
Once saved, close the window using the X in the upper right hand corner.
Navigate to the SOD Workflow Manager and Open:
Click on the icon to add a new project. Populate the fields as shown here and click Save :
Once SAVED, Click on the START oval to bring up the Custom Message Settings box in the left hand area of the screen.
Click on Display Failure Items Only.
This will allow the entry of custom messaging at each NEST level based on the elements evaluated in the nest.
Now click on the first EVAL diamond to bring up the first evaluation setting box in the lower left hand corner of the screen.
Populate as shown here:
This image shows where these values appear in the design canvas and also provides clarity on the drop-down values.
Now place your cursor over the first evaluation diamond and click on the blue mini diamond underneath to add another evaluation.
Click on the second evaluation and populate the evaluation fields as shown here:
Your Design Canvas should now look like this:
Note the ability to change the logic operator from AND to OR if needed. As both evaluations must be true for the Payment Arrangement to be approved, leave the setting at AND.
Now click on Save and you receive the reminder popup:
Click on OK to clear.
Now add a Custom Message to the nest. Click on the NESTED oval to bring up the Custom Message fields for that nest in the lower left hand section of the screen.
Type the first 4 words “This payment amount of” in the Custom Message Box. Then click on the tiny grey asterisk to select an insert field.
Then click on the field to insert into the Custom Message box.
Continue entering the text and then select the next insert field as shown in the completed form below.
Then Click on the check box in front of Display Status at End.
Finally, populate a custom FAILED message. Leave a few blank spaces at the beginning for reading ease when the message displays.
Next, click on TEST:
A Popup appears, enter the indicated debtor number and click on OK to run the test:
A successful test will show this popup:
Click on OK to clear.
There should also be data in the RESULTS Grid:
This indicates that the PARSOD in now ready to be entered on a Payment Arrangement rule.
Example 2: Adding a PARSOD to a Payment Arrangement Rule
Navigate to the Payment Arrangement Rules table:
AT the Payment Arrangement Rule Maintenance window, select the UGP PPA MONTHLY UG payment arrangement and Click on EDIT at the bottom of the screen.
The Edit Payment Arrangement Rule screen appears. This arrangement has been previously created.
In the Payment Arrangement SOD drop-down, select the PARSOD just created, UG_PAR USG PAYMENT SOD:
Then in the UDG Code drop down, select UGR_PARSOD.
Then click on save.
NOTE: The UGR_PARSOD is a User Defined Grid that has been created to provide additional feedback to the Agent when the Payment Arrangement SOD runs, particularly when the PARSOD fails. Creating this grid will be covered at a later time.
The Payment Arrangement Rule and associated PARSOD are now available to be tested at the work card
Example 3: Using a PARSOD at the Work Card Level
Navigate to the and look up debtor #000021593
You may receive a Notification such as this:
Click on OK to clear.
Expand the ACTION portion of the left-hand tree menu by clicking on ACTION.
Click on PMT ARRANGEMENT to access the payment arrangement window for this account:
Populate the top portion as follows:
Allow the Arrangement Amount to default to 1331.38.
On the Payment Arrangement Rule drop down, select UGP PPA MONTHLY UG. This is the rule that the UG_PAR SOD was just added to:
Enter a Payment Amount of $250.00. Notice as you tab out that the No. Of Payments field populates with the number 6:
Set the Due date to 08/25/17
The top of Payment arrangement screen should appear as this:
The Amortization section, Account Selection Section, and Account Summary should all be empty.
Click on calculate or SAVE at the bottom of the screen. Calculate is usually attempted first.
A message appears:
Then the Payment Arrangement SOD Evaluation popup appears showing that the plan may not be saved:
Once OK is clicked on to clear the popup, the User-Defined Grid (UDG UGR_PARSOD) selected on the Payment Arrangement Rule appears underneath the Payment Arrangement top section and details what the requirement is:
If the agent attempts to click on Save, the same Payment Arrangement SOD Evaluation popup appears showing, again advising that the plan may not be saved.
The Agent will not be allowed to SAVE the payment arrangement until the payment amount is at least 20% of the arranged amount.